21 Oct 2015

CAB in Barrhead

New figures revealed by the hard-working team of staff and volunteers at the Citizens Advice Bureau in Barrhead show that more people than ever are seeking help and advice. I joined local councillor Paul O’Kane and Provost Alastair Carmichael and MP Kirsten Oswald at their AGM recently where we got an update on the work of the bureau. Bureau Manager Teresa O’Hara, whom I have met many times in the past, led the meeting alongside Chairman Willie Dougray. Other speakers included Sarah Walker who is the Patient Advice and Support Service Adviser. I heard how the volume of work undertaken by CAB has increased significantly – proposed Universal Credit comes into operation at the start of 2016 and the implications for people affected by these changes will add to their need for assistance from CAB. East Renfrewshire has 40 volunteers along with paid staff who offer advice on specialist issues such as Welfare Rights, Housing, Employment Rights, Money Advice, Pension Guidance and more. During 2014/15 they dealt with 1,978 benefit and tax credit enquiries which makes up 37% of all advice given .The expertise and assistance given by CAB is invaluable to the community – the positive feedback received and levels of client satisfaction is higher than ever. If you would like help or advice you can email bureau@eastrenfrewshirecab.casonline.org.uk or call 0141 881 2032. Alternatively you can drop in to the main office in Barrhead from 9.30am – 3.30pm Monday – Friday. You will get the best advice around from a team of understanding professionals.